Shipping policy
Thank you for shopping with Foot Butter by Dr. Ron! We appreciate your business and want to ensure you have a smooth, reliable shopping experience. Please review our updated shipping policy below.
📬 Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays).
During peak seasons, sales, or new product drops, processing times may be extended by 1–2 additional business days.
You will receive a confirmation email once your order has been placed and another when your order has shipped.
🚚 Shipping Methods & Delivery Times
We ship through trusted carriers such as USPS, UPS, or FedEx. Delivery times vary based on your location and the carrier selected at checkout:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Priority Shipping: 1–2 business days
Please note: Delivery estimates begin after your order has been processed.
💡 Tracking Your Order
A tracking number will be emailed to you once your order has shipped. Please allow up to 24 hours for tracking information to update.
If you do not receive your tracking email, check your spam/junk folder or contact us at info@footbutterbydrron.com.
🏠 Incorrect Address or Delivery Issues
Please double-check your shipping address before completing your order.
We are not responsible for:
Incorrect or incomplete addresses
Failed deliveries due to customer error
Lost or stolen packages after confirmed delivery
If a package is returned to us due to an incorrect address, the customer is responsible for additional reshipment fees.
📦 Damaged or Missing Items
If your order arrives damaged or incomplete, please reach out within 48 hours of delivery.
Email: info@footbutterbydrron.com
Please include:
Your order number
Photos of the damaged packaging/product
A brief description of the issue
We will gladly make it right.
🌍 International Shipping
We are proud to offer shipping to select international destinations.
Availability, shipping rates, and delivery times vary based on the destination and will be displayed at checkout.
Please note:
Customers are responsible for any customs fees, import duties, taxes, or additional charges once the shipment reaches their country.
Delivery times for international orders may vary significantly depending on customs processing.
At this time, we cannot guarantee delivery dates for international shipments.
Delivery times for international orders may vary significantly depending on customs processing.
❗ Order Changes & Cancellations
Once an order has been processed, we are unable to modify or cancel it.
If you need assistance, contact us as soon as possible at info@footbutterbydrron.com and we will do our best to accommodate.
✨ Thank You for Supporting Foot Butter by Dr. Ron
We appreciate you and we are committed to giving you a premium shopping and self-care experience every time you order.